The user takes a long coffee break which closes/suspends all Intune APP managed apps until the inactivity timeout occurs. The inactivity timeout is configured by the “Recheck the access requirements after (minutes)” APP setting. The fix is to treat the representation of the biometric information as app specific.Īn end-user opens Outlook first thing in the morning and Intune APP prompts for user biometric. Intune APP records the representation of the biometric information for Outlook in a shared location. The bug treated this information as shared across all apps of the same publisher resulting in the APP SDK incorrectly detecting biometric changes. iOS reports a representation of the current biometrics stored on the device to applications in a manner that is app specific. The bug is related to the detection of biometric changes on iOS.
#Outlook app keeps asking for password onedrive update
We will update this post when we hear all the new app teams have adopted the new SDK. App teams adopt the new SDK and then run the apps through their testing and release processes. The bug has been fixed in the Intune APP SDK for iOS v 9.0.1. The bug was introduced in the Intune APP SDK for iOS v. This PIN challenge will only occur when switching between two APP managed apps and if the apps have adopted the SDK with this bug. The change introduced a bug that causes Intune APP to incorrectly detect a biometric change and prompt the user with a PIN challenge. Intune App Protection Policies (APP, also known as MAM) introduced a product enhancement to request the user PIN when biometric information changes on iOS (TouchID/FaceID) to further protect organizational data. Updated: 9/20/18 with additional bug details. The only app still in testing is Skype for Business. Updated 10/10/18 - Outlook (version 9.0.3) and other Microsoft apps have either shipped with the updated APP SDK or didn't run into the bug to begin with. First published on TechNet on Sep 18, 2018
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